WHAT PRODUCTS CAN I RETURN?
Updates clothing, Northrepublic fashion products can be returned as long as the products are unused with price tags & labels intact. The original packaging will also need to be preserved. Please note that accessories such as belts, socks, facemask, wallets or any other products as mentioned in the product listings cannot be exchanged or returned.
HOW DO I RETURN A PRODUCT?
Products purchased on www.Northrepublic.com can be returned within 15 days of receiving the order. Please send an email to [email protected] quoting your order number and the item which you want to return.
CAN I RETURN PART OF THE ORDER?
Yes. In your order, you can select the item(s) to be returned.
IN WHAT CONDITION MUST THE PACKAGE BE IN CASE OF A RETURN?
The product(s) will need to be unused with price tags & labels intact and original packaging. We regret to inform you that products without original tags will not be accepted. Please include a copy of your order invoice in the return package.
WHAT IS THE PICK-UP PROCESS? WHY HAVE I BEEN ASKED TO SHIP THE ITEM?
Once you have submitted your returns request, our logistics partner will get in touch with you with regard to the date & time of pick-up. We arrange for pick-up from most of our customer locations. In case we can’t pick up the item from your location, you can ship it to our warehouse. We will reimburse the shipping charges against the original receipt. In case of product return, return pickup and shipping will be free, but the initial shipping cost is non-refundable.