WHAT PRODUCTS CAN I RETURN?
Updates clothing, Northrepublic fashion products can be returned as long as the products are unused with price tags & labels intact. The original packaging will also need to be preserved. Please note that accessories such as belts, socks, facemask, wallets or any other products as mentioned in the product listings cannot be exchanged or returned.
HOW DO I RETURN A PRODUCT?
Products purchased on www.Northrepublic.com can be returned within 15 days of receiving the order. After logging in to your account, please proceed to the 'My Orders' tab. Choose the Order ID which contains the product you wish to return and once you see all items in that order, click 'return' against the product you wish to return. This will lead you to the returns request page on which you can choose the reason for the return and mode of return. Once you fill in these details, click 'Submit' and your request has been registered.
CAN I RETURN PART OF THE ORDER?
Yes. In your order, you can select the item(s) to be returned.
IN WHAT CONDITION MUST THE PACKAGE BE IN CASE OF A RETURN?
The product(s) will need to be unused with price tags & labels intact and original packaging. We regret to inform you that products without original tags will not be accepted. Please include a copy of your order invoice in the return package.
WHAT IS THE PICK-UP PROCESS? WHY HAVE I BEEN ASKED TO SHIP THE ITEM?
Once you have submitted your returns request, our logistics partner will get in touch with you with regard to the date & time of pick-up. We arrange for pick-up from most of our customer locations. In case we can’t pick up the item from your location, you can ship it to our warehouse. We will reimburse the shipping charges against the original receipt. In case of product return, return pickup and shipping will be free, but the initial shipping cost is non-refundable.